This exciting webinar series took place in November and December 2020, over 3 sessions.  

These workshop-style webinars were designed for the staff of ARAISA member organizations. 

Michael Edward Petitpas helped supervisors, managers, and employees maintain respectful workplaces.

  1. Difficult Conversations and COVID-19 (Nov. 3) 
  2. Respectful Workplace and COVID-19 (Nov. 17) 
  3. Harassment and the Complaint Process (Dec. 1) 

1. Difficult Conversations and COVID-19 

This workshop took place on Tuesday, November 3, 2020.
It helped participants prepare for and engage in conversations that they typically might avoid. By changing our approach to conversations, we can change the outcome and our reality. We can help resolve the issue and keep the working relationship in tact! In this session, we discovered how! Watch the recording:

2. Respectful Workplace and COVID-19

This workshop was held on Tuesday, November 17, 2020.
It helped supervisors, managers, and employees build the basic components necessary to achieve a workplace that is respectful and effective. Since the arrival of COVID-19, workplaces have undergone significant challenges. Now that people are moving back into the workplace, even more, challenges await. Preparing your team and workplace to be a place of respect and effectiveness will be more challenging than ever. Watch the recording:

3. Harassment and the Complaint Process

This workshop took place on Tuesday, December 1, 2020.
The workshop helped leaders and individuals become more aware of their options when a situation develops, what options they have, and what to consider before choosing a plan of action.

Even when people work together to make a strong and respectful workplace, sometimes things can go off the rails and escalate quickly into challenging and difficult situations. Sometimes, people are not sure how to react, what to do, or where and who to turn to for advice and information.

Watch the recording:

More on the speaker

Michael Edward Petitpas is the owner of Clear Resolutions, Conflict Management Services and recently retired enior ADR Practitioner (Mediator) at the Conflict Resolution Centre, DND Atlantic Region, Halifax, and Previous Acting Director of the Conflict Resolution Center, Veterans Affairs Canada.

He has a Bachelor of Education Degree from the University of Saskatchewan, Saskatoon, and a Certificate in Conflict Resolution from the University of Prince Edward Island.

He also holds the following professional certifications:

  • Teaching Negotiation in Corporations, Harvard University, Cambridge, Massachusetts
  • Conflict Coaching (Cinergy, Cinnie Noble)
  • Taming the Abrasive Manager: Exec. Coaching: The Boss Whisperer Institute
  • Transformative Justice Australia Group Processes, Vancouver
  • Group Intervention and Circle Healing Processes, Ottawa
  • Instructional Techniques for Classroom Instructors and Facilitators, T& D Canada

Michael integrates powerful lessons from personal and professional experience with proven techniques in his interactive workshops. He engages participants in experiential learning activities including case studies, role plays, and discussions that create deep connections and impacts.


  • 2001 Director’s Certificate of Appreciation; for Enhancement of the Work Environment, Revenue Canada, Summerside Tax Center
  • 2008 Deputy Minister’s Commendation, for Significant Contribution to Employee Well-being and a Respectful Workplace. Veterans Affairs Canada


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