Updated on March 30, 2021
The ARAISA office is currently closed, and the team is working remotely. Please do not hesitate to contact us if you have any questions, we’re still here for you: email@example.com.
We are all concerned about the unprecedented situation that we are currently experiencing. Settlement and integration organizations are facing significant challenges today and are doing a tremendous job to support and to continue to deliver services to newcomers.
To help our members and the sector in general, we have compiled on this page a few resources to support professionals in the sector.
We also invite front-line workers and management staff to join the conversation in the Current Events and Settlement Group on SettleNet.org (the national community of practice). There, you will be able to share resources and best practices with your peers across Canada.
- Guidance regarding costs related to the purchase of laptops, cellphones, and increased use of technology, due to the COVID-19 pandemic
- Questions and Answer for RAP Service Providers
- Questions and Answers for Service Providers
- iCARE: Covid-19 related questions
- List of essential and non-essential services
- Program delivery instructions
- Update on travel restrictions and exemptions, including specific updates for settlement and resettlement providers
- The official ‘Minimizing the Risk of Exposure to COVID-19 Coronavirus Disease in Canada Order‘. It includes a list of non-applicable situations.
Working with vulnerable populations
Multilingual resources on COVID-19
- Nova Scotia published information on the new self-isolation rules for the Province: English | French | Mi’kmaq | Mandarin | Tigrinya | Arabic
- The Public Health Agency of Canada added new languages for their COVID-19 fact sheets. The documents are now also available in Punjabi, Tagalog and Urdu: About COVID-19 | How to quarantine | How to isolate | People who are at high risk
- Employment and Social Development Canada published a guide for Temporary Foreign Workers in Canada regarding COVID-19. This guide is available in English, French and Spanish
- Social distancing and best practices in plain language by the Government of Nova Scotia in English, French and Arabic
- The Alberta International Medical Graduate Association (AIMGA) published videos in close to 20 languages on COVID-19, physical distancing, etc.
- The University of British Columbia published resources to communicate information to different communities. The information is available in English, Chinese, Punjabi, Hindi, Korean, Farsi and Italian, etc.
- Summary of COVID-19-related multilingual resources by the Public Health Agency of Canada
- The Refugee Sponsorship Training Program compiled resources available in different languages (fact sheets, videos, etc.). It is aimed at sponsors and refugees who have already arrived in Canada, but can also be helpful to all vulnerable clients
- A group of volunteers in Toronto created a website with information, specifically for the Ethiopian or Eritrean communities
- A Round-Up of Multilingual Resources on COVID-19 by the switchboard
- COVID-19: 24/7 parenting by WHO, Unicef, etc. Tips sheets available in 90 languages
- Talking points can help you communicate with your clients in their language: write in English and recipients receive the information in their own language. You can also check out the Newcomer.info tool
Information on benefits (include multilingual resources)
- Financial assistance for newcomers, temporary residents and refugees, IRCC (multilingual resources)
- CERB Q&A, Government of Canada
- Benefits Finder, Government of Canada
- On the RSTP website, you will find a summary of Financial Benefits Available Under Canada’s COVID-19 Economic Response Plan, in nine languages
- A professor at Carleton University created a guide explaining how one can make a financial aid request related to coronavirus. This information in plain language may help your clients.
- The Calgary Chinese Community Service Association created tutorial videos on how to apply for EI Sickness Benefits in English, Mandarin and Cantonese
Business Continuity Plan
- Flu and Infectious Disease Outbreaks – Business Continuity Plan, Canadian Centre for Occupational Health and Safety
- Business Continuity Plan Template for Not-for-Profit Orgs, COVID-19 Continuity
- NPower’s Nonprofit Guide to Business Continuity and Disaster Recovery
- BDC’s Business continuity plan and templates for entrepreneurs (while this is not specifically meant for the nonprofit sector, some templates might be useful)
- Responding to COVID 19 – What Canadian NPO boards and management teams should know, pwc. This document is from the 2-part webinar of pwc. You can register and receive access to the on-demand recordings: part 1 / part 2
- Risk-informed decision-making guidelines for workplaces and businesses during the COVID-19 pandemic, Government of Canada
- Virtual AGM Facilitation Guide, Ontario Nonprofit Network
- WorkSafeBC Guidelines – Settlement and Integration Sector, AMSSA and WorkSafeBC
- From crisis to recovery, ARAISA presentation
- Re-opening & Recovery of New Brunswick – a Guide for Businesses and Organizations
- COVID-19 Recovery Planning, Community Sector Council of Nova Scotia
- Return to the workplace – A guide for employers, KPMG
- 5 Tips for Safely Reopening Your Office, Harvard Business Review
Info for employers
- The Employer’s COVID-19 Return to the Workplace Playbook, OSLER
- Federal Government Covid-19 Measures – Implications for Sector Organizations, Imagine Canada
- FAQs for employers regarding human resources and COVID-19, First Reference
- Guidance for Employers of Temporary Foreign Workers (TFWs) on COVID-19, Employment and Social Development Canada
- Tips for Completing Record of Employment Forms with respect to COVID-19
- How to Keep Employees Engaged While Working Remotely, SUMAC
Regional and Provincial information
- COVID-19 in Atlantic Canada – One Year Later: A Conversation with Chief Statistician Anil Arora. Watch the recording | Download the presentation
- Each Atlantic provincial government has a section dedicated to information on COVID-19 on their websites. They include useful local information.
COVID-19 & Mental Health
- COVID-19’s impact on mental health and returning to the workplace, The Conference Board of Canada
- How to Protect Your Mental Health When Working Remotely, According to a Psychologist, HubSpot
- YWell Virtual Health and Wellbeing: YMCA video series on how to take care of yourself
- Wellness Together Canada, ” free online resources, tools, apps and connections to trained volunteers and qualified mental health professionals when needed.”
- Multilingual guide: Living With Worry And Anxiety Amidst Global Uncertainty, Psychology Tools
- Government of Canada: COVID-19 and Mental Health @ Work
- Canadian Mental Health Association: 6 tips to respond to employee anxiety about COVID-19
- CAMH: Mental Health and the COVID-19 Pandemic
- Short videos by the Conference Board of Canada on Mental Health and COVID-19
- Tolerance for Uncertainty: A COVID-19 Workbook, Dr. Sachiko Nagasawa
- Coronavirus Sanity Guide, Ten Percent Happier
- Simple techniques for relief from fear and anxiety, CBC
Working from home tips
Many organizations are turning to remote work. It can be a challenge both for the employer and the employees. We created a dedicated page with many helpful resources on technology, security, general tips, etc. Visit the page